Privacy Policy

Introduction

The Health Hut RCT is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection

Regulation (UK GDPR) and the Data Protection Act 2018.

What Information We Collect

We may collect and process the following personal information:

Name, address, email address, and telephone number
Date of birth and emergency contact details
Relevant medical history and health information necessary for your treatment
Appointment and treatment records
Payment and billing information

We only collect information that is necessary to provide safe and effective care and manage our services.

How We Use Your Information

Your information is used to:

Provide treatments and healthcare services
Maintain accurate medical and appointment records
Communicate with you regarding appointments or enquiries
Process payments and manage accounts
Comply with legal and regulatory obligations

We will only use your information where we have a lawful basis to do so, including your consent, the provision of healthcare services, and our legal obligations.

How Your Information Is Stored

Your personal data is stored securely in electronic and/or paper records. We take appropriate security measures to protect your data from unauthorised access, loss, or misuse. Only authorised personnel have access to your information.

We retain records only for as long as necessary to meet legal, professional, and insurance requirements.

Sharing Your Information

We do not sell or share your personal information for marketing purposes. Your information may only be shared when necessary, such as:

With your consent
With healthcare professionals involved in your care
When required by law, regulation, or insurance providers

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your data where legally permitted
Restrict or object to certain processing
Request a copy of your data (data portability)

Requests can be made using the contact details below.

Consent

By providing your personal information and receiving services from The Health Hut RCT, you consent to the collection and use of your information as outlined in this policy.